Services

Virtual Services:
This list is by no means “everything.” If you have a need and don’t see it listed below — just ask!

Financial and Bookkeeping

  • Tracking Accounts Receivables and Payables
  • Reconcile Bank and Credit Card Statements
  • Process Payments Through Your Systems
  • Light Bookkeeping
  • Auditing Invoices
  • Quickbooks
  • Payroll Processing

Administrative

  • Design and Maintain Databases
  • Check and Respond to eMail
  • Manage Schedules
  • Work with Vendors
  • Track Forms and Files
  • Manage Projects and Track Progress
  • Collaborate and Brainstorm New Ideas
  • Return Calls
  • Set up and Manage Virtual Voice Mail Systems
  • Research: On- and Off-Line
  • Meeting and Event Planning
  • Database Entry
  • Editing Documents, Presentations, Website

Travel and Meeting Planning

  • Coordinating All Aspects of Travel Arrangements
  • Detailed Complete Itineraries
  • Airline Tickets
  • Ground Transportation
  • Accommodations
  • Tracking Frequent Flyer and Guest Programs

Web Site / Blog / Social Media

  • Create Posts and Interact with Followers
  • Post Photos
  • Update Information
  • Work with Web Designer to Create
  • Work with Programmers to Design
  • Manage Newsletters and Subscribers
  • Test Web Site and Brainstorm New Ideas
  • Changes to Existing Site / Blog

Scheduling

  • Coordinate Day-To-Day Scheduling
  • Send Reminders, Confirm Appointments
  • Personal and Business
  • Reminders for Special Days — Birthdays, Anniversaries, Holidays, etc.

Work Hand-in-Hand w/Publishers, Agents, Publicists

  • Book Tours
  • Media Promotion
  • Follow Up
  • Reimbursements

Correspondence

  • E-Mail
  • U.S. Postal Mail
  • Reply and Follow Up — Questions and Queries
  • Invitations — Printing, Sending, and Tracking RSVP

Concierge

  • Birthday and Anniversary Reminders
  • Consulting and Personal Shopping
  • Restaurant Reservations
  • Golf Tee Times
  • Private and/or Romantic Dinners
  • Event/Theatre Tickets
  • Physician and Dentist Appointments
  • Invitation and Card Writing, Party Planning
  • Salon and Spa Appointments
  • Weekend Getaways
  • Research and Pre-screen Chef, Housekeeper, Gardener, Trainer, and other Service Providers

Virtual Meetings / Conference Calls / Webinars / Online Training

  • Handle Registrations
  • Send Call Invitations and Reminders
  • Distribute Notes
  • Schedule calls / webinars

I was introduced to Shane, and to the concept of Virtual Assistant by a friend in 1999. She nursed me through the teething problems of a newly established business, supported me through the toddler stages, and has been a constant source of information and practical help, encouragement and moral support since then.

She is prompt in her responses, efficient, imaginative, resourceful and always cheerful. My first thought when faced with another bump in the business road is indeed to “Ask Shane” I wish her nothing but success, but I do dread the day she may win the Lottery and retire!!

~~Jean Redpath

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